Patient expectations are drastically changing due to the pandemic, access to technology and generational preferences. By actively listening to patients and drawing on data healthcare organizations already have, it's possible to personalize experiences and improve care delivery.
Covid-19 and other challenges of 2020 have carried a sobering mandate: quality can no longer be a “nice-to-have” in healthcare. While there has always been a passion for quality (and with it, safety and value) across the industry, in a post-pandemic era, we will face a dire financial imperative to close the quality gap now. […]
How can AI benefit and improve patient outcome in the emergency department? Watch the latest episode to find out.